At HAW Smart Health (“Company,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our website (hawsmarthealth.com) and our services.
We may collect the following types of information:
Personal Information: Name, email, phone number, address, and other details you provide when contacting us or requesting services.
Protected Health Information (PHI): Patient data shared with us in the course of billing and revenue cycle management, protected under HIPAA regulations.
Technical Information: IP address, browser type, device data, and website usage statistics through cookies or analytics tools.
We use collected information to:
Provide and manage our billing, scheduling, and RCM services.
Verify insurance and eligibility details (VOB).
Submit and track claims, payments, and AR follow-ups.
Communicate with you regarding inquiries, services, and updates.
Improve website functionality and service quality.
We do not sell or rent your personal or patient information to third parties.
All PHI is handled in compliance with HIPAA (Health Insurance Portability and Accountability Act).
Data is stored securely using encryption, restricted access, and strict confidentiality policies.
Employees and contractors are trained on HIPAA requirements and sign confidentiality agreements.
We may share information only under the following circumstances:
With payers, insurers, or third-party vendors necessary for billing and claims processing.
When required by law, regulation, or court order.
With your explicit authorization.
Our website may use cookies or analytics tools to track usage patterns and improve user experience. You may disable cookies in your browser settings, but some features may not function properly.
We retain information only as long as necessary to fulfill service obligations, comply with legal requirements, and maintain business records. PHI is stored and disposed of in accordance with HIPAA guidelines.
Patients and providers have the right to:
Request access to personal or patient information we maintain.
Request corrections to inaccurate information.
Request restrictions on how data is used or shared (subject to HIPAA limitations).
File a complaint if you believe your privacy rights have been violated.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
📧 Email: info@hawsmarthealth.com
🌐 Website: https://hawsmarthealth.com
Copyright 2025 HAW Smart Health
