Scheduling is the first patient touchpoint. Missed appointments and long hold-times damage revenue and patient satisfaction. Our scheduling services combine people and tech to fill slots and improve show rates.
Common Problems:
High no-show/cancellation rates
Overbooked or underutilized clinics
Manual eligibility checks delaying registration
Process:
Set scheduling rules with clinic
Integrate online scheduler
Enable reminders
Train staff on best practices
Monitor no-show trends
Benefits: Higher show rates, better patient experience, reduced admin time, improved daily collections.
KPIs We Track: No-show rate, fill-rate, average wait time, registration completion rate.
FAQ:
Q: Do reminders actually reduce no-shows?
A: Yes — automated reminders plus easy rescheduling typically reduce no-shows significantly.
We identify your needs and devise customized solutions as per requirements.
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