Accounts Receivable follow-up is where revenue gets recovered. Without consistent follow-up, claims age and collections fall.
Common Problems:
Aged claims >90 days
Unresolved denials
Missing documentation workflows
Lack of payer follow-up discipline
Our Solution:
Daily payer follow-up
Structured denial workflows
Prioritized appeals with evidence packets
Patient-balance collection strategies
Root-cause denial analytics
Process:
Aged bucket analysis → prioritize high-value claims → appeal/trace calls → documentation submission → patient follow-up
Benefits: Reduced AR days, higher cash collections, fewer write-offs, improved forecasting.
KPIs We Track: Days in A/R, denial rate, appeal success rate, net collections, days to resolution.
FAQ:
Q: Do you handle patient payment plans?
A: Yes — we set up, manage, and monitor payment plans and patient statements to maximize recovery.
We identify your needs and devise customized solutions as per requirements.
Copyright 2025 HAW Smart Health