We’re a team of certified medical coders, credentialing specialists, A/R experts, and practice management consultants. Whether you’re a solo practice or a multi-site group, we work as your extended back-office, aligning billing workflows to your specialty, schedule, and goals.
Credentialing & Enrollment — CAQH, Medicare/Medicaid, commercial plans
Patient Scheduling Support — online booking, reminders, pre-reg
Eligibility & VOB — real-time checks, prior auths, patient estimates
Medical Coding — CPT/ICD-10, modifiers, CDI queries & audits
Clean Claim Submission — scrubbing, payer rules, ERA/EFT
A/R & Denials — daily follow-up, appeals, root-cause analytics
Payment Posting & Reconciliation — same-day ERA posting, statements, month-end closes
We work across leading EHR/PM platforms — AdvancedMD, Kareo, Athenahealth, Epic, DrChrono, eClinicalWorks, NextGen — and adapt to your stack with secure, role-based access and documented SOPs.
At HAW Smart Health Services, we believe medical billing should empower providers — not distract them. We launched with a simple promise: help doctors get paid faster, more accurately, and with complete peace of mind. Today, we support physicians, clinics, and multi-specialty groups nationwide with a proven, compliant revenue cycle engine.
Enable doctors to focus on care while we increase collections, cut denials, and keep the revenue cycle compliant end-to-end.
Faster Reimbursements: Timely, clean claims and disciplined follow-up
Higher Revenue: Proven playbooks that have lifted collections up to 30%
Compliance First: 100% HIPAA-compliant workflows and BAAs
Specialty Depth: Tailored protocols for internal medicine, pediatrics, behavioral health, anesthesia, ED, and more
Radical Transparency: Weekly A/R huddles, KPI dashboards, and clear SLAs
Discover & Align — Baseline audit of denials, coding, payer mix, and workflows
Implement & Integrate — Connect EHR/PM, set rules, deploy templates & reports
Operate & Optimize — Daily billing, follow-ups, and monthly improvement sprints
Report & Grow — KPI reviews, revenue opportunities, and specialty-specific upgrades
We maintain HIPAA-compliant processes, sign Business Associate Agreements, enforce least-privilege access, and use encryption in transit and at rest. Our team completes annual HIPAA and security training; all PHI handling follows documented SOPs and audit trails.
Higher First-Pass Acceptance
Lower Denial Rates & Faster Appeals
Shorter Days in A/R
Cleaner Month-End Closes
(We’ll baseline current metrics and report improvements quarterly.)
Our leadership blends RCM operations, payer relations, and health IT. Your day-to-day team includes a dedicated account manager, coding lead, A/R specialist, and a credentialing coordinator — backed by QA and compliance.
Do you work with our existing EHR/PM?
Yes. We integrate with major systems and document the workflows so your staff has clarity.
How soon can we start?
After discovery and data access, we typically go live in 2–3 weeks with a phased rollout.
Can you handle multi-location groups?
Absolutely. We centralize reporting and tailor site-level protocols.
What KPIs do you report?
Days in A/R, first-pass acceptance, denial rate by reason, net collections, and appeal success.
We identify your needs and devise customized solutions as per requirements.
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