Payment posting is the daily reconciliation that keeps revenue reporting accurate. Mistakes here create false A/R and cash misstatements.
Common Problems:
Misapplied payments
Unmatched ERAs
Delayed posting
Lack of adjustment codes
Unclear patient statements
Our Solution:
Daily ERA/EFT ingestion & posting
Manual review for complex adjustments
Patient balance updates
EOB reconciliation
Monthly reconciliation reports
Process:
ERA import → automated mapping → manual review for unmatched items → adjustment coding → daily reconciliation
Benefits: Accurate cash records, clean A/R, correct patient statements, faster month-end close.
KPIs We Track: Posting timeliness, unmatched ERA rate, reconciliation variance, days to post.
FAQ:
Q: How quickly do you post payments?
A: Same-business-day posting for received ERAs; exceptions resolved within 48 hours.
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